FAQ for Online Sellers
How does the "Buy with Delivery" service work?
- The buyer selects the product on the website.
- Places an order by clicking on the "Buy" button.
- The seller receives the new order notification by e-mail, as well as in the "Notifications" section of the personal account.
- The seller confirms the order.
- The courier, upon receiving the order, goes to the address specified by the seller, picks up the item from the seller and delivers it to the address specified by the buyer.
In order to ensure a smooth delivery process, we highly recommend that sellers prepare the goods for shipment immediately after the order confirmation.
How to start selling with List Delivery?
Both individuals and legal entities can sell on List.
If you have a business account:
Go to Account → My Sales and click “Create a Shop". Fill out the seller application and submit it for review. Once approved, you’ll be notified and can start selling online. The shipping option will be enabled for eligible categories.
If you have an individual or professional account:
Go to Account → My Sales and click “Start Selling Online". Select the activity type and fill out the corresponding application. Once approved, you’ll be notified and can start selling online. The shipping option will be enabled automatically for eligible categories.
When applying as a List seller, you will have the opportunity to choose the option that best describes your activity type.
If you are a legal entity, but at the time of the application submission your account type is “Individual", then, upon the approval, you will receive an annual free subscription to a Business Account.
What can I sell on List?
On List, you can sell any goods, which are not prohibited by the Law of the Republic of Armenia.
Who pays for shipping when ordering online?
The shipping fee is paid by the buyer when placing the order.
How much time does a seller get to confirm the order?
Once the order has been placed by the buyer, the seller has 48 hours to confirm it. If the seller fails to confirm it within the specified time period, the order will be canceled, and the amount paid for the order will be refunded to the buyer.
How and when does the seller receive the sales proceeds?
The proceeds from the sale are transferred to the seller's bank account 14 days after the order is delivered.
Where can I see all my orders?
Detailed information about all your orders is available in your personal account in the "Orders" or "Shop" section depending on the account type. There you can see the new orders, as well as the ones that have already been delivered or rejected.
Who is liable if the product is defective, damaged, or does not match the description?
If the buyer received the item, but it’s faulty, damaged, or doesn't match the listing description, seller needs to work with the buyer to resolve the issue.
What are the advantages of selling through List?
Tens of thousands of shoppers visit List looking for unique products they can’t find anywhere else. By selling online on List, you get the opportunity to promote your product on the most popular marketplace in Armenia.
