Public Offer Agreement

"List Group" CJSC, being the operator/owner of an Internet platform, offers and/or sells products addressed to an indefinite group of people through the www.list.am website and the "list.am" mobile application. This offer regulates the conditions and procedure of purchase of goods.
1.
Terms
1.1.
Company: "List Group" closed joint stock company.
1.2.
Buyer: any natural or legal person registered on the Company's Platform or wishing to make a purchase through the Platform.
1.3.
Seller: a legal entity cooperating with the Company and carrying out electronic trade through the Platform or an individual entrepreneur whose Products are offered and presented on the Platform.
1.4.
Platform: a tool providing online trade including all hardware and software operated by the Company under the ownership or use right, used for online presenting, selling and performing related activities in Internet environment through the Internet www.list.am website and the "list.am" mobile application.
1.5.
Product: any intended for sale and currently available product presented on the Platform.
1.6.
Delivery agent: any person providing delivery services.
1.7.
Purchase, Purchase Request, Order: Order made by the Buyer through the Platform.
1.8.
Service: agency service provided to the Seller through the Platform.
1.9.
Ordering: competing order by the Buyer and full payment of the order value.
2.
General provisions
2.1.
By registering on this Platform and/or purchasing Products, the Buyer accepts this offer and agrees to the Products sale conditions.
2.2.
The Buyer gives his/her/its consent for processing of his/her/its personal data in accordance with the Personal Data Processing Policy published on the Company's Platform.
2.3.
Concurrent with registration on the Company's website and completion of Purchase order the Buyer provides the Company and/or makes available to the Seller the personal data described in the personal data protection policy.
2.4.
If the Buyer provides any false, inaccurate or incomplete information, or if the Company has reasonable grounds to doubt about the veracity, accuracy or completeness of such information, it may deny the Buyer’s further access to the Platform.
2.5.
When registering on the platform the Buyer chooses a username and password which are strictly confidential and are not subject to transfer by the Buyer to any third parties.
2.6.
If the Buyer's login data is stolen, published, lost or forgotten by the Buyer, the Buyer shall immediately notify the Company in order to block the account or change the password.
2.7.
If the payment card attached by the Buyer is stolen and/or is being fraudulently used by a third party the Buyer shall immediately upon learning about it inform the bank issuing the card.
2.8.
If under the legislation of RA any age-related or other restrictions are provided for purchase of any Product and the Buyer of the given Product does not meet those criteria the Company is entitled to refuse the Purchase.
3.
Purchases procedure and implementation conditions
3.1.
The Buyer shall select the Product before registering .
3.2.
At making order the Buyer undertakes to provide reliable and necessary information, including a correct and complete delivery address.
3.3.
The Buyer can contact the Company's support center to solve any problems which arise during the ordering process.
3.4.
The Buyer is entitled to cancel the Purchase Order only with the consent of the Seller, before the Seller has approved the order.
3.5.
The Company immediately forwards the Purchase Request to the relevant Seller unless otherwise specified in this Offer. If the order may not be approved for any reason the Company informs the Buyer about it as soon as possible.
3.6.
The Seller shall approve or reject the Buyer’s order within 48 hours after the time when the order was made by the latter.
3.7.
The delivery of the Product shall be organized by the Delivery agent after the Order is transferred to the Seller and confirmed, on the basis of the data received about the order through the Platform.
3.8.
The deliveries are carried out within the territory of the city of Yerevan, RA.
3.9.
On receipt of the product the Buyer shall check the conformity of the Products received (type, quantity, external packaging, quality, etc.) in the presence of the delivery man.
3.10.
If the Buyer is absent at the address indicated by him/her the delivery man may leave. In such cases as well as in cases when the delivery is failed because the Buyer has provided an incorrect address the Company is released from responsibility and the Buyer is obliged to pay for the delivery both to the given and new address and to compensate the costs incurred by the Company.
3.11.
The Buyer is entitled to demand from the Seller the return or replacement of the Product delivered with defects as defined under the legislation of RA (if the Seller does not prove that the defects of the Product occurred during delivery). If the product is not replaced the Buyer has the right to return the amount paid. In such cases the Buyer himself/herself shall bear the delivery costs associated with return of the Product to the Seller or its replacement.
3.12.
If a warranty period is defined for the Product and the defects are discovered during the warranty period the Buyer is entitled to make a claim to the Seller related to the defects of the product.
3.13.
Buyers who want to make claims set forth under the clauses 3.11 of this Offer shall contact the Company's customer support center for guidance.
4.
Payments
4.1.
The cost of the order consists of the price of the product and the delivery fee, including all taxes.
4.2.
The Buyer pays for the product in AMD and cashless.
4.3.
The price of the product does not include the payment for delivery services and the price of the product may not exceed 400,000 AMD.
4.4.
The Buyer is obliged to pay the full amount for the Order. If the full amount is not paid, the Order will not be processed.
4.5.
Making cashless payment the Buyer confirms that he/she is aware of and agrees with the rules set by third-party banks or payment and settlement organizations, and that he/she does not and will not have any objections and/or demands to the Company related to the conditions set by them.
4.6.
In case of cancellation of the order or return of the Product the Company or the respective Seller responsible for the type, quantity or quality of the Product undertakes to return the paid amount cashless, within 5 banking days.
5.
Responsibility
5.1.
The Parties bear responsibility for failure to fulfill or improper fulfillment of obligations in accordance with the legislation of the Republic of Armenia in force.
5.2.
The Company bears no responsibility for the identity of any Buyer registered by third parties as well as use of his/her account.
5.3.
The Company is not responsible for the accuracy and validity of the data provided by the Buyer and the consequences caused due to them.
5.4.
The Company is responsible for the liabilities arising between the Buyer and the Seller, the Buyer and the Deliver Agent, the Delivery Agent and the Seller only to the extent related to operation of the Platform by it, registration and transfer of the Order unless otherwise specified in this offer.
5.5.
The Seller and/or the Delivery Agent are responsible for the quality, quantity, other features of the product as well as the appropriateness of the Delivery Service.
6.
Force Majeure
6.1.
The Parties are released from responsibility for failure to fulfill or improper fulfillment of the obligations provided for herein if the cause of that is force majeure, including but not limited to, fire, flood, earthquake, actions or inactions of state bodies (in particular, restrictions on currency operations), hostilities, if those circumstances directly affect the implementation of this Offer. In the case of occurrence of the circumstances specified the fulfillment of obligations is postponed for the period during which these circumstances apply.
6.2.
The Party unable to fulfill his/her/its obligations due to force majeure is obliged to notify the other Party in writing about the occurrence and/or termination of the circumstances that prevent it from fulfilling his/her/ its obligations within 5 working days. The facts indicated by the concerned Party in the above notice shall be confirmed by a competent authority.
7.
Settlement of disputes
7.1.
All disputes, disagreements and claims arising within the framework of this Offer, including those related to its implementation, violation, termination or invalidity, are subject to settlement through negotiations and consultations between the Parties. In the event of failure to achieve success within fifteen days they shall be settled in accordance with the legislation of the Republic of Armenia, in competent courts of the Republic of Armenia.
7.2.
Applications/complaints addressed to the Company or the Seller or Deliver Agents by the Buyer may be submitted in writing, sending them to the Company's email address: [email protected].
8.
Final Provisions
8.1.
The Company is entitled to unilaterally amend and supplement the Offer at any time, notifying the Buyer about that via the Company's website. In this case, the Company suggests the Buyer to make sure that the changes are acceptable to him/her before placing an Order.
8.2.
Changes are considered accepted once a Purchase is made through the Platform by any Buyer existing at the time of introduction of Changes.
8.3.
The Buyer hereby unconditionally accepts that in case of conflict between the versions the latest published Offer shall apply.
8.4.
The Company is entitled to fully or partially assign its rights specified under the Offer accepted by the Buyer or to transfer its obligations to another person without the Buyer's consent.
8.5.
The Buyer is not entitled to transfer his/her rights and obligations to any third party without the consent of the Company.
8.6.
Even if any of the provisions of this Offer is declared invalid or void the remaining provisions remain intact and in force.
8.7.
The Offer is executed in Armenian but it may be translated and published in any other languages ​​as well. In case of conflict between the Armenian and other language versions the Armenian version shall prevail.
© 2005-2026 List.am